Procurement Process Resource Guide. (WHO Medical Device Technical Series)
(2011; 38 pages) [Chinese] [French] [Spanish]


Effective health technology procurement practice leads to safe, equitable and quality health care, and all parties involved enjoy benefits:

  • procurement staff gain by carrying out clear and accountable work done to internationally accepted standards;
  • funding agencies can have confidence in the right goods being procured at the right price;
  • health service professionals gain quality materials and tools;
  • most importantly, patients can receive appropriate and effective health-care treatment.

Poor practices in the arena of procurement have given rise to substandard provision or performance of health technology. This document summarizes currently available resources for achieving good practice in this area. It will thus serve as a checklist and planning aid for procurement system development, but will also point the user to more detailed information on each part of the procurement cycle.

Section 6 of this document describes the following standard procurement procedures: technology assessment; device evaluation; planning and needs assessment; procurement; installation; commissioning; monitoring.

Section 7 discusses resources that will assist with the following issues: local regulations; replacement of equipment; refurbished equipment; radiological equipment; health information technology; facilities and construction; emergencies; sustainability; e-procurement; grievances; ethical considerations.

Section 8 describes systems for assessing procurement performance, which are used to improve established structures, and boost efficiency and transparency.

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