Patient satisfaction with mobile clinic services in a remote rural area of Saudi Arabia
AbstractMobile clinics have been established in Saudi Arabia to facilitate the equitable delivery of primary health care services in remote and rural areas. A descriptive cross-sectional study was conducted to investigate the perceived quality of services provided to villages in the Al-Laith region. The majority of the 176 clients interviewed were satisfied with the working hours and health staff. However, 35.8% viewed the location as unsatisfactory and 20.5% were dissatisfied with the clinic schedule. Overall satisfaction was very high, although the mobile clinics were not viewed as substitutes for primary health care centres. Public awareness of the service needs to be improved and better access and quality of services are important for optimal service provision
Aljasir, B. & Alghamdi, M.S. (2010). Patient satisfaction with mobile clinic services in a remote rural area of Saudi Arabia. EMHJ - Eastern Mediterranean Health Journal, 16 (10), 1085-1090, 2010 http://www.who.int/iris/handle/10665/118009
JournalEMHJ - Eastern Mediterranean Health Journal, 16 (10), 1085-1090, 2010
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Relationship of pharmacist interaction with patient knowledge of dispensed drugs and patient satisfaction Garjani, A.; Rahbar, M.; Ghafourian, T.; Maleki, N.; Garjani, Af.; Salimnejad, M.; Shamsmohammadi, M.; Baghchevan, V.; Aghajani, H. (2009)A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction [r = 0.95]. Mean total prescription filling ...