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dc.contributorBahrampour, A.EN
dc.contributorZolala, F.EN
dc.date.accessioned2014-06-17T07:33:02Z
dc.date.available2014-06-17T07:33:02Z
dc.date.issued2005EN
dc.identifier.issn1020-3397EN
dc.identifier.otherhttp://applications.emro.who.int/emhj/1105_6/11_5-6_2005_905_912.pdfEN
dc.identifier.urihttp://www.who.int/iris/handle/10665/117020
dc.description905-912EN
dc.description.abstractTo determine the level of patient satisfaction in hospitals in Kerman and to determine the factors affecting satisfaction, we did an analytic cross-sectional study on 3017 patients from March 2002 to March 2003. We used a 4-part questionnaire covering demographics, satisfaction, patients' needs and mental health status. Just over 50% of the patients were female. Mean age was 37.4 years [‎range 1-99 years]‎. Just under 50% of patients were satisfied. There was a significant relationship between satisfaction and type of hospital [‎P < 0.001]‎, ward [‎P < 0.006]‎, education level [‎P < 0.004]‎, history of hospitalization [‎P < 0.001]‎, need for medical services [‎P < 0.001]‎, health status [‎P < 0.001]‎ and duration of hospitalization [‎P < 0.002]‎EN
dc.language.isoenEN
dc.subjectAdolescentEN
dc.subjectAdultEN
dc.subjectAgedEN
dc.subjectAged, 80 and overEN
dc.subjectChild, PreschoolEN
dc.subjectCross-Sectional StudiesEN
dc.subject.meshInpatientsEN
dc.titlePatient satisfaction and related factors in Kerman hospitalsEN
dc.relation.ispartofjournalEMHJ - Eastern Mediterranean Health Journal, 11 (‎5-6)‎, 905-912, 2005


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