Patient satisfaction and related factors in Kerman hospitals
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Resumen
To determine the level of patient satisfaction in hospitals in Kerman and to determine the factors affecting satisfaction, we did an analytic cross-sectional study on 3017 patients from March 2002 to March 2003. We used a 4-part questionnaire covering demographics, satisfaction, patients' needs and mental health status. Just over 50% of the patients were female. Mean age was 37.4 years [range 1-99 years]. Just under 50% of patients were satisfied. There was a significant relationship between satisfaction and type of hospital [P < 0.001], ward [P < 0.006], education level [P < 0.004], history of hospitalization [P < 0.001], need for medical services [P < 0.001], health status [P < 0.001] and duration of hospitalization [P < 0.002]Citación
Bahrampour, A. & Zolala, F. (2005). Patient satisfaction and related factors in Kerman hospitals. EMHJ - Eastern Mediterranean Health Journal, 11 (5-6), 905-912, 2005 https://iris.who.int/handle/10665/117020