WHO Collaborating Centres
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Ref.No. [Initiator]
MEX-25 [AMRO]
Status
Active
Title of the centre:
  WHO Collaborating Centre on quality of care and patient safety

Director / Head: 
  Dr. José Meljem
  Dr Francisco Javier Rodríguez Suárez




Institution:
  Secretaria de Salud de Mexico
  Comisión Nacional de Arbitraje Médico (CONAMED)
Address:
  Mitla 250 esquina con Eje 5 Sur (Eugenia) Col. Vertiz Narvarte,
  03020
  D.F.
Town:
  México D.F
Country:
  MEXICO
Region:
  AMRO
Phone:
  5420-7000 01800-711-0658
Fax:
 
Web Site:
  www.conamed.gob.mx
Date of Designation:
  20/Jun/2011
Last Redesignation:
  20/Jun/2011
Expiry:
  20/Jun/2015
Terms of Reference:
  1. Collaborate with WHO/PAHO in order to develop and use systems for notification and registry of incidents in health institutions for purposes of patient safety as well as research and education, in accordance with the Resolution WHA 55.18 of 2002. 
  2. Share with PAHO/WHO member countries mediation techniques in order to solve controversies in health between patients and service providers, for the purpose of improving the quality of care and patient safety, in accordance with Resolution CSP.27R10 of 2007. 
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Subjects:
  1. Patient safety 
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Types of activity:
  1. Collection; collation and dissemination of information 
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WHO Outputs:
  Ower: 10.1 - Management and organization of integrated, population-based health-service delivery through public and nonpublic providers and networks improved, reflecting the primary health care strategy, scaling up coverage, equity, quality and safety of personal and population-based health services, and enhancing health outcomes.
  Ower: 11.1 - Formulation and monitoring of comprehensive national policies on access, quality and use of essential medical products and technologies advocated and supported.
  Ower: 11.2 - International norms, standards and guidelines for the quality, safety, efficacy and cost effective use of medical products and technologies developed and their national and/or regional implementation advocated and supported.
Responsible Officer:
  MONTSERRAT-CAPELLA Maria Dolors
Phone:
 
Email:
  montserd@who.int

Technical Counterpart:
  LARIZGOITIA JAUREGUI Iciar
Phone:
  +41 22 79 12133
Access to annual progress reports and the current workplan (this is accessible to WHO Staff Members only):
  Link to eWork