WHO Collaborating Centres
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Ref.No. [Initiator]
MAA-14 [WPRO]
Status
Active
Title of the centre:
  WHO Collaborating Centre for Health Systems Research and Quality Improvement

Director / Head: 
  Dr Siti Haniza Mahmud
  Dr Low Lee Lan




Institution:
 
  Institute for Health Systems Research, Ministry of Health
Address:
  Suite 55 (1-4), Setia Avenue, No. 2 Jalan Setia Prima S U13/S, Seksyen U13, Setia Alam
  40170
  Selangor
Town:
  Shah Alam
Country:
  MALAYSIA
Region:
  WPRO
Phone:
  +60 3 3346 6400
Fax:
  +60 3 3359 6015
Web Site:
  http://www.ihsr.gov.my
Date of Designation:
  19/Dec/1988
Last Redesignation:
  21/Jan/2017
Expiry:
  21/Jan/2021
Terms of Reference:
  1. To carry out health systems research to generate evidence for policy making applicable to countries of the Western Pacific Region on: health care quality, demand and utilization; cost analysis; management of NCDs/CDs to improve health outcomes (e.g. reduce the rate of complications and late presentation) and quality of life. 
  2. To provide technical support in development and application of tools and methodologies in Health Systems Research (HSR) and building HSR national capacity in selected countries. 
  3. To provide technical input for training on Quality Assurance/Quality Improvement in collaboration with national and international organizations, including the application of OECD indicators for monitoring QA/QI in selected countries of the Western Pacific Region. 
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Subjects:
  1. Health systems research & development 
  2. Patient safety 
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Types of activity:
  1. Research 
  2. Product development (guidelines; manual; methodologies; etc.) 
  3. Implementation of WHO programmes and activities at country level 
WHO Outputs:
  4.2.3 - Countries enabled to improve patient safety and quality of services, and patient empowerment within the context of universal health coverage
  4.4.4 - Policy options, tools and technical support provided to promote research for health and address ethical issues in public health and research
 
Responsible Officer:
  BHUSHAN Anjana
Phone:
  +632 528 9814
Email:
  bhushana@who.int

Technical Counterpart:
  SYED Shamsuzzoha Babar
Phone:
  +41 22 791 5562
Email:
  syeds@who.int
Access to annual progress reports and the current workplan (this is accessible to WHO Staff Members only):
  Link to eWork