World Health Organization site
Skip Navigation Links

Main
Note: This record shows only 22 elements of the WHO Trial Registration Data Set. To view changes that have been made to the source record, or for additional information about this trial, click on the URL below to go to the source record in the primary register.
Register: ISRCTN
Last refreshed on: 13 January 2015
Main ID:  ISRCTN12175122
Date of registration: 23/01/2004
Prospective Registration: No
Primary sponsor: Record Provided by the NHS R&D 'Time-Limited' National Programme Register - Department of Health (UK)
Public title: Development of a postal questionnaire to measure satisfaction with services received in the year before death.
Scientific title:
Date of first enrolment: 23/06/1995
Target sample size: 230
Recruitment status: Completed
URL:  http://isrctn.com/ISRCTN12175122
Study type:  Interventional
Study design:  Randomised controlled trial (Not Specified)  
Phase: 
Countries of recruitment
United Kingdom
Contacts
Name:    
Address: 
Telephone:
Email:
Affiliation: 
Name: Julia    Addington-Hall
Address:  Department of Palliative Care and Policy Guy?s, King?s and St Thomas? School of Medicine New Medical School Bessemer Road SE5 9PJ London United Kingdom
Telephone:
Email:
Affiliation: 
Key inclusion & exclusion criteria
Inclusion criteria: A random sample of death was drawn from death certificates of residents in an inner London health district who died from cancer and whose death were registered by someone resident in, or near, the district.
Exclusion criteria: Not provided at time of registration

Age minimum:
Age maximum:
Gender: Not Specified
Health Condition(s) or Problem(s) studied
Symptoms and general pathology: Pain
Signs and Symptoms
Pain
Intervention(s)
1. Postal questionnaire
2. Interview questionnaire
Primary Outcome(s)
Questionnaire responses. Of the 431 informants who were sampled for this study, 230 agreed to take part giving a response rate of 53%. This corresponded to 56% of those approached to become postal respondents and 52% of the informants approached to become interviewees. These results demonstrate that the postal questionnaire is a viable alternative to interviews for use in collecting information on outcomes in palliative care, at least in terms of response rate. Overall the results of this study show that the postal questionnaires are a viable alternative to a face-to-face interview in retrospective bereavement surveys of care for the dying. However, particular care needs to be paid to ensuring that the wording of the questionnaire is ambivalent and are understood by members of the target population, and, in particular that respondents are helped to identify whether the deceased did in fact receive care from target services. The VOICES questionnaire is currently being revised in the light of these findings.
Secondary Outcome(s)
Not provided at time of registration
Secondary ID(s)
PSI12-30
Source(s) of Monetary Support
NHS Primary and Secondary Care Interface National Research and Development Programme (UK)
Secondary Sponsor(s)
Ethics review
Results
Results available:
Date Posted:
Date Completed:
URL:
Disclaimer: Trials posted on this search portal are not endorsed by WHO, but are provided as a service to our users. In no event shall the World Health Organization be liable for any damages arising from the use of the information linked to in this section. None of the information obtained through use of the search portal should in any way be used in clinical care without consulting a physician or licensed health professional. WHO is not responsible for the accuracy, completeness and/or use made of the content displayed for any trial record.
Copyright - World Health Organization - Version 3.6 - Version history