None of the variables explored, including number of patients seen per day, number of dispensing personnel, their education or experience affected the labelling of drug packets. However, from observation, it seems that having the appropriate packaging materials may have improved how drug packages were labelled. Those facilities that had a supply of drug bags had a higher percentage of adequately labelled drug packages when compared to those facilities without drug bags. Facilities without drug bags were forced to improvise using pages from books, magazines and newspapers.