(2004; 109 pages)
4.2 Where to find reliable information
Consumers need to know where and how to find and freely access reliable TM/CAM information (41). Reliable information should also be available and accessible in various ways (e.g. for those unable to access the written form), depending on the needs and capacity of each Member State.
Conventional health care providers, TM/CAM practitioners, and other consumers using the TM/CAM therapy in question may be important sources of information. Valuable information about TM/CAM can also be obtained from national health authorities, research institutes, professional organizations, consumer organizations, pharmacies, libraries, websites, bookstores, health food stores, drug information centres, universities/pharmacy schools that offer training courses and certification programmes for TM/CAM providers, or societies representing specific diseases/conditions. One obvious resource for reliable TM/CAM information is a national or local centre for TM/CAM that critically evaluates information before making it available to consumers. In addition, consumers can be advised to consult different kinds of reliable publications and types of product information to find out more about TM/CAM.
The following key concepts could be considered when producing consumer guidelines on how to assess the reliability of TM/CAM information2: