There should be a system for monitoring the supplier’s performance. The supplier’s compliance with the terms and conditions of the contract should be recorded, with emphasis on timely delivery, quantities delivered as ordered, shelf life after delivery and quality.
Quality is checked through visual inspection of incoming consignments. Attachment 3 is a checklist for drug receipts based on the guidelines of the reference text (1). A system for reporting and recording quality problems noted by the health facilities and users throughout the country should be part of the post qualification procedures.