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Title: Implementing a quality improvement programme in a family planning centre in Monastir, Tunisia
Authors: Letaief, M.
Ben Hmida, A.
Mouloud, B.
Essabbeh, B.
Ben Aissa, R.
Gueddana, N.
Issue Date: 2008
Language: English
Abstract: We aimed to improve the quality of family planning and reproductive health services in a family planning centre though implementation of a quality improvement programme. Clients were surveyed to identify quality-related problems. Health care teams then analysed the causes of the problems, developed solutions for 3 selected ones and established a quality assurance framework. The selected issues were: long waiting time at the centre; insufficient integration of family planning and reproductive health services; and lack of a holistic approach. The final phase was aimed at testing and implementing corrective measures
Description: 615-627
Keywords: Family Planning Services
Reproductive Health Services
Time Factors
Quality Indicators, Health Care
Health Personnel
Health Promotion
Subject: Quality Assurance, Health Care
ISSN: 1020-3397
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Appears in Collections:EMRO Journal Articles (EMHJ)

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