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Title: Assessment of women's satisfaction with reproductive health services in Urmia University of Medical Sciences
Authors: Nanbakhsh, H.
Salarilak, S.
Islamloo, F.
Aglemand, S.
Issue Date: 2008
Language: English
Abstract: We assessed women's satisfaction with the reproductive health services in the population laboratory of Urmia University of Medical Sciences in 2003. A random sample of 600 married women aged 15-49 years completed a satisfaction questionnaire based on Bruce's criteria. Overall 76.2% of women were satisfied and 15.8% were completely satisfied with the total reproductive health service; however 34.0% of women were unsatisfied or completely unsatisfied with their health care provider. Factors that needed be improved were: providing all modern contraception methods in the health centres; using educational materials [e.g. pamphlets and brochures] at reproductive health consultations; and improving information given to clients to ensure informed choice of family planning method
Description: 605-614
Keywords: Patient Satisfaction
Questionnaires
Women
Contraception
Family Planning Services
Quality of Health Care
Subject: Reproductive Health Services
URI: http://www.who.int/iris/handle/10665/117472
ISSN: 1020-3397
Other Identifiers: http://applications.emro.who.int/emhj/1403/14_3_2008_0605_0614.pdf
Appears in Collections:EMRO Journal Articles (EMHJ)



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