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Title: Patient satisfaction and related factors in Kerman hospitals
Authors: Bahrampour, A.
Zolala, F.
Issue Date: 2005
Language: English
Abstract: To determine the level of patient satisfaction in hospitals in Kerman and to determine the factors affecting satisfaction, we did an analytic cross-sectional study on 3017 patients from March 2002 to March 2003. We used a 4-part questionnaire covering demographics, satisfaction, patients' needs and mental health status. Just over 50% of the patients were female. Mean age was 37.4 years [range 1-99 years]. Just under 50% of patients were satisfied. There was a significant relationship between satisfaction and type of hospital [P < 0.001], ward [P < 0.006], education level [P < 0.004], history of hospitalization [P < 0.001], need for medical services [P < 0.001], health status [P < 0.001] and duration of hospitalization [P < 0.002]
Description: 905-912
Keywords: Adolescent
Adult
Aged
Aged, 80 and over
Child, Preschool
Cross-Sectional Studies
Subject: Inpatients
URI: http://www.who.int/iris/handle/10665/117020
ISSN: 1020-3397
Other Identifiers: http://applications.emro.who.int/emhj/1105_6/11_5-6_2005_905_912.pdf
Appears in Collections:EMRO Journal Articles (EMHJ)



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