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Experiences with quality management in an international context : report on a WHO workshop, Germany, 15-17 January 1998

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Abstract
The German Bundesministerium for Gesundheit called for the workshop to exchange and examine experiences with quality management in an international context. The main topics to be discussed/presented were: national strategies for implementation of quality management in Europe : needs, contents and overview; discussion of specific aspects of quality management, e.g. costs, economics, evaluation, hospital; certification or accreditation systems from the view of health care providers, patients and other health care customers, health care financiers and sickness funds; models and tools of quality management systems, e.g. benchmarking, information systems; guidelines for cost effectiveness evaluations in quality management. A main topic of discussion was the cost consequences of applied quality management. A specific objective of the meeting was to generate a list of specific aspects of quality management that could be used by hospitals and small multi-professional groups
Citation
World Health Organization. Regional Office for Europe. (‎1998)‎. Experiences with quality management in an international context : report on a WHO workshop, Germany, 15-17 January 1998. Copenhagen : WHO Regional Office for Europe. http://www.who.int/iris/handle/10665/108078
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EURO
English only
EUR/ICP/QCPH 04 01 02
27 p.
Gov't Doc #
EUR/ICP/QCPH 04 01 02
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